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1. WHO WE ARE
CubeStack AI is a local business growth partner that provides search optimization, Google Business Profile management, AI-powered review management, and conversion funnel services. When you use our website or engage our services, you are trusting us with your information. We take that seriously.
Company name: CubeStack AI Contact email: admin@cubestackai.com Website: cubestackai.com
2. WHAT INFORMATION WE COLLECT
Information you give us directly:
Full name and business name
Email address and phone number
Business type, location, and website URL
Any information submitted through our contact forms, audit requests, or onboarding documents
Information we collect automatically:
IP address and browser type
Pages visited and time spent on our website
Device type and operating system
Referral source — how you found our website
Information from third parties:
Google Business Profile data when you grant us management access
Review platforms and local directory data relevant to your business
Analytics data from tools like Google Analytics
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Deliver our services — managing your GBP, local SEO, review responses, and conversion systems
Communicate with you about your account, results, and recommendations
Send you performance reports and growth updates
Respond to your enquiries and support requests
Improve our services and internal processes
Send you relevant insights and growth tips if you have opted in
Comply with legal obligations
We will never sell your personal information to third parties. Ever.
4. HOW WE SHARE YOUR INFORMATION
We only share your information in the following circumstances:
Service providers: We work with trusted third-party tools and platforms — including Google, scheduling software, analytics platforms, and communication tools — to deliver our services. These providers only access your data to the extent necessary to perform their function.
Legal requirements: We may disclose your information if required by law, court order, or government authority.
Business transfers: If CubeStack AI is acquired or merges with another company, your information may be transferred as part of that transaction. You will be notified in advance.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. GOOGLE BUSINESS PROFILE ACCESS
When you onboard with CubeStack AI and grant us access to your Google Business Profile, we use that access exclusively to manage and optimise your profile on your behalf. This includes posting updates, responding to reviews, updating business information, and monitoring performance. We do not use your GBP access for any purpose beyond delivering your agreed services.
6. DATA RETENTION
We retain your personal information for as long as you are an active client and for a reasonable period after your engagement ends — typically 12 months — unless a longer retention period is required by law. After this period your data is securely deleted or anonymised.
7. YOUR RIGHTS
Depending on your location you may have the following rights regarding your personal data:
The right to access the personal information we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to how we process your data
The right to data portability — receiving your data in a usable format
The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights please contact us at admin@cubestackai.com. We will respond within 30 days.
8. COOKIES
Our website uses cookies to improve your browsing experience and analyse how visitors use our site. Cookies are small text files stored on your device.
We use the following types of cookies:
Essential cookies — necessary for the website to function
Analytics cookies — help us understand how visitors interact with our site
Marketing cookies — used to track visits and measure the effectiveness of our campaigns
You can control cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
9. THIRD PARTY LINKS
Our website may contain links to third party websites including Google, social media platforms, and partner tools. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies independently.
10. CHILDREN'S PRIVACY
Our services are intended for business owners and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information please contact us immediately.
11. SECURITY
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include secure data storage, encrypted communications, and restricted access controls. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
12. CHANGES TO THIS POLICY
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes we will notify you by email or by posting a prominent notice on our website. The date at the top of this policy reflects when it was last updated.
13. CONTACT US
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your data please contact us:
CubeStack AI Email: admin@cubestackai.com Website: cubestackai.com
We are committed to resolving any privacy concerns promptly and transparently.
